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ALISI

Delete your Alisi account

Last updated: 21 August 2026

You can delete your Alisi account and everything attached to it. The fastest way is inside the app, but you do not need the app installed to do it.

If you still have the app

Profile → Account → Delete account. Confirm, and it is done.

If you have uninstalled the app

Email privacy@tryalisi.com from the address you signed up with, asking us to delete your account. You do not need to explain why. We will confirm when it is done, within 30 days and usually much sooner.

What gets deleted

  • Your account and sign-in identifiers.
  • Your session history, including breath-hold times.
  • Your check-in answers.
  • Your programme progress and favourites.

Deletion is permanent. There is no deactivated state and we cannot restore an account afterwards.

What this does not do

It does not cancel your subscription. Apple and Google control billing, so you must cancel in your App Store or Google Play account or you will continue to be charged.

It also does not touch anything held only on your own device, including your health screening answers — we never had those. Deleting the app removes them.

We may keep records we are legally required to keep, such as proof of a purchase for tax purposes, for as long as the law requires and no longer.